CarryLess

Privacy Policy

Last updated: November 14, 2026

This Privacy Policy describes how CarryLess AI ("we", "us", or "our") handles information when you use our app and website. It is maintained by the CarryLess AI team to answer common privacy questions about the service.

1. Information we collect

  • Account information: email address and authentication details provided when you sign up.
  • Content you create: voice notes, text entries, priorities, reflections, and other information you voluntarily save to CarryLess.
  • Usage data: basic interaction data such as feature usage and error logs, used to improve the service.
  • Purchase data: subscription status and transaction identifiers from Stripe or Google Play, used to manage your plan.

2. How we use information

  • To provide, maintain, and improve CarryLess AI.
  • To organize and surface your captured thoughts through AI features.
  • To process subscriptions and respond to support requests.
  • To send optional product updates, reports, and reminders you have enabled.

3. AI and data processing

CarryLess uses AI to extract action items, priorities, and insights from the notes you choose to save. We do not monitor your device, calendar, email, or messages in the background. AI processing happens only on content you actively submit.

4. Data sharing

We do not sell your personal information. We share data only with service providers needed to operate CarryLess (for example, cloud hosting, authentication, payment processing, and AI services), and only under appropriate confidentiality and security obligations.

5. Data retention

We keep your data for as long as your account is active. You can delete individual entries or your entire account at any time from the app. Deleted data is removed from active systems within a reasonable period.

6. Your choices

  • Access, edit, or delete your saved content inside the app.
  • Cancel or change your subscription from the Account page.
  • Request account deletion or export by contacting support.

7. Security

We use industry-standard measures to protect your data, including encryption in transit and access controls. No system is completely secure, and we encourage you to use a strong, unique password.

8. Children's privacy

CarryLess is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. Continued use of CarryLess after changes means you accept the updated policy.

10. Contact us

If you have questions about this Privacy Policy or your data, please contact us at support@carryless.ai.